You don't have to redeem the vehicle to collect what was inside it. Everything we take out of a recovered vehicle is listed, locked up, and held until you come for it. Set up a personal-property appointment below - we don't take walk-ins.
A personal-property appointment is separate from redeeming the vehicle. You don't need the loan reinstated to collect your belongings.
A valid government-issued photo ID. The name has to match the loan, or the authorization from your lien holder.
Your confirmation has your time and the lot address on it. Bring it with you.
The year, make, and model - or the VIN - so the office can match you to the right inventory before you arrive.
We keep recovered vehicles in secure storage at our Brooklyn lot. The address is in your appointment confirmation - please don't come before you get it.
We list and lock up everything we take out of a recovered vehicle. Contents are inventoried and logged at recovery, then secured for owner pickup and held until you collect them.
If you also want the vehicle itself back, that's a separate process with its own requirements - see vehicle redemption.
Office hours: Monday-Friday, 10:00 AM - 6:00 PM
